These Terms and Conditions apply to all purchase orders made with Promo Space Pty Ltd (referred to as "Seller") by the customer(referred to as "Buyer") for goods and services (referred to as "Goods"), both now and in the future. Promo Space Pty Ltd may update these Terms and Conditions periodically.
1. Purchase Orders and Communication
All orders must be submitted in writing, ideally via email, to ensure clear communication and proper documentation of the buyer's requirements.
2. Artwork Specifications
For orders requiring product branding, buyers must provide the necessary artwork in the correct format. A vector file must be provided or it can be ordered with us for an extra fee. Adherence to these specifications is crucial for achieving accurate and satisfactory results.
3. Approval of Artwork
It is the buyer's responsibility to review and approve the artwork mock-up provided by Promo Space Pty Ltd. Approval confirms the buyer's satisfaction with the design and acknowledgment of its details. That includes the size of the branding, method, colours and quality of the artwork file.
4. Buyer Acknowledgements
Before placing an order, buyers must acknowledge the following:
5. Payment Terms
Full payment is required before production, unless other written arrangements or credit terms have been agreed upon. This ensures a smooth and efficient process.
6. Ownership and Title
Goods remain the property of Promo Space Pty Ltd until full payment is received from the buyer. This clause protects Promo Space Pty Ltd's assets until financial obligations are met.
7. Late Fees and Debt Collection
Late fees may be charged for overdue invoices. If payment is not made, Promo Space Pty Ltd reserves the right to transfer the debt to a collection agency, with the buyer responsible for any associated costs, including legal fees.
8. Payment Methods
Direct bank transfers. Bank fees may apply.
9. Freight and Handling
Freight and/or handling charges apply to all orders and are the responsibility of the buyer. These charges ensure the efficient delivery of purchased items.
10. Order Cancellation and Changes
Orders cannot be cancelled without compensatory terms agreed upon with Promo Space Pty Ltd, covering work already performed and costs incurred. For Indent orders, cancellations made after 48 hours may incur additional charges. Changes to orders must comply with Promo Space Pty Ltd's terms and may incur extra costs for additional work or expenses.
11. Returns, Defects and Warranties
Defective goods may be returned following inspection by Promo Space Pty Ltd. Buyers must inspect goods within seven days of delivery and submit a written claim. Returns must be made promptly and at the buyer's expense, with goods returned in their original condition. Promo Space Pty Ltd will inspect the returned goods to assess the validity of the claim.
12. Liability and Limitations
Promo Space Pty Ltd's liability for breaches of conditions or warranties implied by relevant legislation, such as the Competition and Consumer Act 2010 (CCA), is limited to the extent provided by law. We are not liable for any loss or damage beyond our reasonable control, including transport delays, machinery failures, and natural disasters.
13. Exclusion of Implied Warranties
Unless explicitly stated, all implied warranties and conditions related to supplies by Promo Space Pty Ltd are excluded to the extent permitted by law. We will, however, seek to pass on any benefits from manufacturers' warranties where possible.
14. Limitation of Liability
To the fullest extent permitted by law, and except as otherwise specified, Promo Space Pty Ltd is not liable for any direct or consequential loss or damage arising from the supply of goods and services.
15. $50 Off Voucher
