Privacy policy

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1.Introduction

Promo space ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, payment information.
• Non-Personal Information: Browser type, IP address, operating system, and browsing habits.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you place an order, subscribe to our newsletter, or contact us.
• Automatically: Through cookies and similar tracking technologies when you visit our website.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your orders.
• To communicate with you regarding your orders or inquiries.
• To improve our website and services.
• To send promotional materials, with your consent.
• To comply with legal obligations.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing and shipping.
• Legal Requirements: When required to comply with laws or legal processes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications.

8. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. At Promo Space, we use cookies to:

• Enhance Your Browsing Experience: By remembering your preferences, such as login details or past purchases.
• Provide Personalized Content: Tailoring product recommendations and advertisements based on your interests.
• Analyze Website Traffic: Helping us understand how users interact with our website and improve its functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

Third-Party Cookies: We partner with third-party vendors, such as Google, to display relevant advertisements and analyze website usage. These vendors may use cookies to track your activity across websites.

You can manage your cookie preferences by adjusting your browser settings. While you can disable cookies entirely, please note that doing so may affect your ability to use certain features of our website. For detailed instructions on managing cookies, visit the support pages of your browser.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: orders@promospace.com.au

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